Swan Diagnostics Ltd ("we", "us") respects your privacy. This policy explains how we handle personal information submitted through this website.
Information we collect
When you submit an enquiry, quotation request or newsletter subscription, we collect the details you provide — such as your name, organisation, email address, telephone number, delivery location and the content of your message. Your quotation list is stored only in your own browser until you submit it.
How we use your information
- To respond to enquiries and prepare quotations
- To coordinate orders, delivery, installation and after-sales support
- To send product updates where you have subscribed (you can unsubscribe at any time)
Sharing
We do not sell personal information. We may share necessary details with manufacturers, suppliers or logistics partners solely to fulfil your request, or where required by law.
Retention and security
We keep personal information only as long as needed for the purposes above and apply reasonable measures to protect it.
Your rights
You may request access to, correction of, or deletion of your personal information, in line with the Data Protection Act, 2019 (Kenya). Contact us using the details below.
Contact
Swan Diagnostics Ltd, Mowlem Height, Mowlem Road, P.O. Box 151-00610, Nairobi, Kenya · Tel: +254 727 249 346 / +254 722 519 475